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Appraisal System And Employee Performance: A Case Study Of National Water And Sewerage Corporation, Kampala City, Uganda
(Gulu University, 2026) Okot, P Denis
The performance appraisal systems are a critical component of human resource management that plays a significant role in assessing and enhancing employee’s performance within an organization. This study examined the effects of appraisal systems on employee’s performance within National Water and Sewerage Corporation (NWSC), Kampala city, Uganda. Despite NWSC pivotal role in utilities service delivery, concerns persist regarding employees performance prompting an inquiry into the efficacy of its employees appraisal mechanisms guided by goal setting theory, the research employed a cross sectional research design using both quantitative and qualitative methods. A total of 175 respondents were sample, and the data were collected using structured questionnaires and interviews. Quantitative data was analyzed using descriptive statistic, correlation, regression analysis while qualitative data was subjected to content analysis. Findings revealed that the appraisal techniques at NWSC are widely practiced, clearly communicated and generally perceived as fair and reflective of the actual jobs performance. The employee level of performance was reported to be high, particularly in terms of output quality at 90%, effectiveness at 82.6% and clients satisfaction at 93.6%. A significant positive relationship was found between the appraisal systems and employees performance, with appraisal techniques, processes, and feedback mechanisms collectively influencing the performance outcomes. Moreover, the work environment encompasses both the physical and non-physical conditions was found to be significantly moderates this relationship, enhanced or can constrained the effectiveness of the appraisal practices. The study concludes that a well-structured appraisal system can positively influence employees performance, especially when supported by conducive work environment. It recommends that NWSC should continuously refined its appraisal strategies and improves work conditions to sustain high performance. These insights provide valuable implications for human resource policy and practice in public sector organisations in developing contexts.
Urban Planning And Refugees Integration A Study Of Gulu City
(Gulu University, 2026) Oneka, Samuel
This study examined the influence of urban planning on the integration of urban refugees in Gulu City, Uganda. The study was motivated by persistent challenges affecting refugees' access to housing, healthcare, education, employment and social inclusion despite Uganda's supportive refugee policy framework. It was guided by four objectives: to explore urban planning strategies adopted by Gulu City, assess the extent of urban refugees' integration, determine the relationship between urban planning strategies and refugee integration, and examine the policies governing refugee integration. A mixed-methods approach was adopted, combining quantitative survey data with qualitative interviews. The study involved urban refugees, host-community members and key informants to obtain complementary perspectives on urban planning and refugee integration. Quantitative data were analyzed using descriptive and inferential statistical techniques, while qualitative data were analyzed thematically. The findings identified capacity building, participation and social equity as the major urban planning strategies adopted by Gulu City, with social equity emerging as the strongest area. Refugee integration was evident in housing, healthcare, education, economic activities and community interaction, although challenges related to affordability, discrimination, documentation, employment and social exclusion persisted. The study further established positive relationships between urban planning strategies and refugee integration, while policies governing refugee integration made an important contribution to integration outcomes. Qualitative findings showed that the effectiveness of these policies depends largely on implementation, institutional capacity, stakeholder coordination and community attitudes. The study concludes that inclusive urban planning provides an important foundation for refugee integration, but gaps in participation, capacity and policy implementation continue to limit its effectiveness. It recommends strengthening institutional capacity, meaningful refugee participation, affordable and nondiscriminatory access to services, livelihood opportunities, policy monitoring, stakeholder collaboration and community sensitization to promote sustainable refugee integration in Gulu City.
Integrated Financial Information System (Ifis) And Financial Performance Of Public Technical Institutions In West Nile: A Study Of Amelo Technical Institute, Adjumani District
(Gulu University, 2026) Anican, Lillian
This study investigated the influence of an Integrated Financial Information System (FIS) on the financial performance of public technical institutions in Uganda’s West Nile region, The purpose of this study was to investigate the influence of Integrated Financial Information System in enhancing financial performance of public technical institutions in West Nile: a study of Amelo Technical Institute, Adjumani. The study examined the level of FIS utilization, the level of financial performance, the effect of FIS on financial performance, and the mediating effect of organizational support on this relationship at Amelo Technical Institute, Adjumani. Grounded in the Technology Acceptance Model (TAM), which posits that perceived usefulness and perceived ease of use determine user acceptance and actual system usage, the study employed a descriptive and cross-sectional design with a mixed-methods approach. Quantitative data were collected from eighty respondents using structured questionnaires, complemented by qualitative data from ten key informant interviews, and analyzed using descriptive statistics, regression analysis, and moderation analysis. The findings revealed that actual system usage emerged as the only significant predictor of financial performance, while user perceptions of usefulness and ease of use did not independently predict outcomes. Although user acceptance and actual system usage were high, financial performance remained moderate, with strengths in enrolment-driven revenue but persistent weaknesses in expenditure management and revenue diversification. Organizational support did not function as a significant moderator of the relationship between FIS and financial performance. The primacy of actual usage over perceptual factors suggests that deepening behavioral engagement with the system matters more than improving attitudes alone; however, the non-significant moderation of organizational support indicates that current management commitment and training lack the analytical depth and competency-building focus needed to amplify performance gains. Management should integrate all revenue streams into real-time FIS capture, implement competency-verified role-specific training, and institutionalize FIS-generated cash flow projections in strategic meetings, while the Ministry of Education should fund coordinated FIS implementation programmes across West Nile TVET institutions and future research should employ longitudinal, multi-institution designs with objective financial data.
Teachers' Disciplinary Methods and Pupils' Discipline in Government-Aided Primary Schools in Dokolo District
(Gulu University, 2026) Otim, Norman
The study investigated the influence of teachers’ disciplinary methods on pupils’ discipline in primary schools in Dokolo District. The study was guided by the following specific objectives namely; to examine teachers’ disciplinary methods in government-aided primary schools in Dokolo District, to assess the level of pupils’ discipline in government-aided primary schools in Dokolo District; to establish the relationship between teachers’ disciplinary methods and pupils’ discipline in government-aided primary schools in Dokolo District. The study used mixed method approach and employed convergent mixed method research design. Data was collected from 400 respondents using questionnaires and interview guide. Quantitative data was analyzed using SPSS version 20.0 at descriptive and inferential statistical levels and qualitative data was analyzed using thematic analysis. Findings for research question one revealed that teachers’ use of various disciplinary methods in government-aided primary schools in Dokolo district was very high. The study also showed that the level of pupils’ discipline in primary schools in Dokolo district ranged from moderate to high in most of the constructs of pupils’ discipline. Finally, findings on hypothesis showed that there was a very strong positive significant correlation between teacher’s disciplinary methods and pupils discipline in primary schools in Dokolo district. It was concluded that teachers’ disciplinary methods fundamentally determined pupils’ discipline in primary schools and the study recommended that teachers need CPD in learner centered disciplinary methods.
Teachers' Disciplinary Methods and Pupils' Discipline in Government-Aided Primary Schools in Dokolo District
(Gulu University, 2026) Otim, Norman
The study investigated the influence of teachers’ disciplinary methods on pupils’ discipline in primary schools in Dokolo District. The study was guided by the following specific objectives namely; to examine teachers’ disciplinary methods in government-aided primary schools in Dokolo District, to assess the level of pupils’ discipline in government-aided primary schools in Dokolo District; to establish the relationship between teachers’ disciplinary methods and pupils’ discipline in government-aided primary schools in Dokolo District. The study used mixed method approach and employed convergent mixed method research design. Data was collected from 400 respondents using questionnaires and interview guide. Quantitative data was analyzed using SPSS version 20.0 at descriptive and inferential statistical levels and qualitative data was analyzed using thematic analysis. Findings for research question one revealed that teachers’ use of various disciplinary methods in government-aided primary schools in Dokolo district was very high. The study also showed that the level of pupils’ discipline in primary schools in Dokolo district ranged from moderate to high in most of the constructs of pupils’ discipline. Finally, findings on hypothesis showed that there was a very strong positive significant correlation between teacher’s disciplinary methods and pupils discipline in primary schools in Dokolo district. It was concluded that teachers’ disciplinary methods fundamentally determined pupils’ discipline in primary schools and the study recommended that teachers need CPD in learner centered disciplinary methods.