Managing total quality in Ugandan teacher education institutions: Insights from tutors and administrators

dc.contributor.authorLamaro Gloria , Acayo Agness, Komuhangi Bernadette, Lubangakende Job, Ochen Paul Pax, Opiyo Emmy Godfery and Victor Rwotomiya
dc.date.accessioned2026-03-17T20:43:15Z
dc.date.available2026-03-17T20:43:15Z
dc.date.issued2026-01-14
dc.description.abstractThis study explored the implementation and management of Total Quality Management (TQM) in teacher education institutions in Uganda from the perspectives of tutors and administrators. Using a qualitative research design, semi-structured interviews were conducted with key stakeholders to gain in-depth insights into the strategies, challenges, and perceived outcomes of TQM initiatives. Fifteen participants, including head teachers, tutors, and PTC staff from five purposively selected institutions, were engaged. The study was grounded in an interpretivist philosophy, emphasizing participants’ subjective experiences and meaning making processes. Findings revealed that, although awareness of TQM principles was generally high, implementation was often fragmented, monitoring was inconsistent, and learning outcomes varied across institutions. Additional challenges included limited staff engagement in quality assurance processes and uneven application of professional development programs. This study contributed to the discourse on quality assurance in higher education by offering context-specific recommendations for effective TQM adoption. Policy and practice implications included strengthening capacity-building programs, fostering collaborative management practices, and institutionalizing systematic monitoring mechanisms.
dc.identifier.citationLamaro, G., Agness, A., Bernadette, K., Job, L., Pax, O. P., Godfery, O. E., and Rwotomiya, V. (2025). Managing total quality in Ugandan teacher education institutions: Insights from tutors and administrators. African Educational Research Journal, 14(1), 79-86.
dc.identifier.issnSSN: 2354-2160
dc.identifier.urihttp://hdl.handle.net/20.500.14270/762
dc.language.isoen
dc.publisherAfrican Educational Research Journal
dc.relation.ispartofseriesvol 14 ; issue 1
dc.subjectTotal quality management
dc.subjectteacher education institutions
dc.subjectquality assurance.
dc.titleManaging total quality in Ugandan teacher education institutions: Insights from tutors and administrators
dc.typeArticle

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