Department of Public Administration and Management

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    Community Participation and Service Delivery in Local Government-The Case of Amuru District, Uganda
    (Gulu University, 2013) Oola Donato Olam
    This study examines community participation and service delivery m local government (LG) taking Amuru District operations as a case study. Amuru is one of the LGs located in the Acholi sub-region, northern Uganda East Africa. The research principle objective was to explore relationships between planning and budgeting, resource mobilization, and between monitoring and evaluation and service delivery. A relevant review of related literature was carried out in line with identified objectives and research questions. The data were generated from scholarly journals, government publications, and text books among other sources. Relevant comparisons were made to establish relationships and gaps as the main methods guide upon which questionnaire, interviews and documents review were developed to help in data collection. The study employed a sample of 82 participants picked from a population constituting different employee categories of the district. Various findings were obtained but the most salient ones included: that the district's ability to deliver services falls short of the expected central government requirements in light of the decentralization policy. The research also found a gap in the planning and budgeting process in view of service provision considerations. The study also found resource mobilization strategy quite weak thus rendering the provision of essential services somehow difficult. Basic services expected to be rendered to communities were found largely inadequate. Monitoring and the level of community participation are low leading to poor service delivery. Conclusion and recommendations were drawn based on the gaps identified during the study process. Recommendations are addressed to policy makers, the government and other stakeholders.